# How to Submit a new Ticket

You can submit a new ticket in the dashboard, by going to the support tickets module. It is the ticket icon in the top right corner of the dashboard.

<table border="1" id="bkmrk-" style="border-collapse: collapse; width: 51.1905%; height: 240px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://help.retailrelish.com/uploads/images/gallery/2025-05/scaled-1680-/D33image.png)](https://help.retailrelish.com/uploads/images/gallery/2025-05/D33image.png)

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From there you can submit a new ticket:

[ ](https://help.retailrelish.com/uploads/images/gallery/2025-05/msedge-qgyh4gdujn.png)[![msedge_BbyX7c98Y2.png](https://help.retailrelish.com/uploads/images/gallery/2025-05/scaled-1680-/msedge-bbyx7c98y2.png)](https://help.retailrelish.com/uploads/images/gallery/2025-05/msedge-bbyx7c98y2.png)

[![msedge_QGyH4GduJn.png](https://help.retailrelish.com/uploads/images/gallery/2025-05/scaled-1680-/msedge-qgyh4gdujn.png)](https://help.retailrelish.com/uploads/images/gallery/2025-05/msedge-qgyh4gdujn.png)

Once you have the ticket open you can use the chat window for it to send further details and messages, as well as append images and other files:

[![msedge_nRW3LfGMX9.png](https://help.retailrelish.com/uploads/images/gallery/2025-05/scaled-1680-/msedge-nrw3lfgmx9.png)](https://help.retailrelish.com/uploads/images/gallery/2025-05/msedge-nrw3lfgmx9.png)